Back Porch Games is committed to providing a positive on-line shopping experience for our customers. Part of that experience includes the need to occasionally return items.
We will accept returns under the following conditions;
- Item is unopened, unused, undamaged* and in the original container.
- Return shipping is the responsibility of the individual returning the item.
- Item must be returned within 30** days of arrival at buyers location.
- A copy of the invoice is include with the returned item. (a copy will be provided on request)
We will refund the invoiced cost (excluding original shipping) of the returned item when it has arrived at our location and the above conditions are met.
*Items damaged by FedEx or the US Postal Service while in transit are subject to the terms, conditions and policies of FedEx or the USPS. We will make every reasonable effort to help our customers file timely complaints or claims with these organizations if it necessary to do so.
** Or, you can notify us of your intent to return the product within 30 days.
If You have any questions or require more information about this Return Policy; call us at 1-800-635-8505, or email us at backporchgames.com or write to us at
Red Fern Enterprises
123 J St NE
Auburn WA 98002
© 2005. All rights reserved.